Cheff Support
How can we help in your kitchen?
Reach a real support contact for questions about your Cheff account, meal plans, recipes, grocery lists, or subscription.
We aim to reply within two business days. Please write from the email connected to your account when possible.
What we can help with
Start with the topic that fits best.
Account and sign-in
Get help accessing your account, updating profile details, or understanding your saved household preferences.
App and device help
Tell us what happened in the Cheff app or website and we’ll help you find the next step.
Subscriptions and billing
Ask about Premium access, a subscription status, or a charge you do not recognize.
Meal plans and recipes
Report an issue with a generated plan, recipe, grocery list, pantry item, or dietary preference.
Help us resolve your request faster
Include these details in your email when they apply:
- The email address connected to your Cheff account
- Whether you are using the iPhone app or the website
- Your device model, operating system, and Cheff app version
- What you expected, what happened, and the steps to reproduce it
- A screenshot with personal or payment information removed
- For billing, the purchase date and receipt or order identifier
Contact Cheff AI Support
Email support@cheff-ai.com for app issues, general feedback, or feature requests.
Cheff AI is operated by Enigma Technologies LLC.